Privacy Policy | Donuttela

Last Updated: 3/21/2025

At Donuttela, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, www.donuttela.com or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This information may include:

Personal Identification Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Identification Information: We may collect non-personal information such as your IP address, browser type, device type, and browsing activity on our website to improve user experience and track website performance.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can manage cookie settings through your browser, but disabling cookies may affect some website features.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Support: To respond to your inquiries, provide assistance, and address any issues related to your orders.
Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about our products, offers, and updates. You can opt out of receiving such communications at any time.
Improvement of Services: To improve the functionality and performance of our website, analyze customer preferences, and enhance user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information, including:

Data Encryption: We use SSL (Secure Socket Layer) encryption technology to protect sensitive information, such as payment details, during transmission.
Access Controls: We restrict access to your personal data to authorized personnel only.
Payment Security: We use trusted third-party payment processors to handle transactions securely. Your credit card information is processed directly by the payment provider, and we do not store your payment details on our website.

Despite these security measures, please be aware that no method of electronic storage or transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers, such as shipping companies, payment processors, and email marketing platforms, to perform services on our behalf. These providers are obligated to keep your information confidential and use it only for the services we request.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of Donuttela, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we have about you and ask us to correct any inaccuracies.
Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in promotional emails or contacting us directly.
Data Deletion: You can request that we delete your personal information, subject to certain legal and contractual obligations.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal data from a child, please contact us, and we will take steps to delete that information.

8. International Transfers

If you are located outside of Unite State, please be aware that your personal information may be transferred to and processed in Unite State, where our servers and database are located. By using our website, you consent to the transfer of your data to Unite State.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or how we handle your data, please contact us:

Donuttela
Email: contact@donuttela.com
Phone: 904-405-8672
Address: 8551 Andaloma St, Jacksonville, FL 32211

By using Donuttela's website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.